Users and roles

• The person who creates a workspace is its owner and chooses a role at sign-up.
• Invites: in the sponsor workspace (Settings, People) and in the RAMS, HR and commercial workspaces (Settings, Team) you can record an invite with an email address and a role. An invite is stored as pending. There is no step yet where an invited person accepts it and joins, so an invite does not give anyone access.
• The welding and sponsor plans set no user cap. The RAMS Pro, HR Micro and Commercial Solo plans include one user.

Team plans: coming soon

Team plans are coming soon. RAMS Team, HR Small, HR Growing and Commercial Team cannot be bought yet, because checkout for them opens only once invited users can join their workspace. No dates are promised. See Plans, prices and billing.

• Owner / Director: Business owner or director overseeing the welding workspace.
• Responsible Welding Coordinator: Owns welding coordination and qualification oversight.
• Quality Manager: Manages records, traceability, and quality documentation.
• Operations Manager: Coordinates workshop operations and upcoming requirements.
• Admin: Handles day-to-day workspace administration.

The five roles are recorded on the account and work the same way in the product, with one exception: only the owner or director and an administrator can download the workspace archive or a job export.

Any role can be chosen when you record an invite. A role that is not allowed to change records is read-only: it can view and export but cannot make changes. An unknown role is treated as read-only.

The owner role is never invited. Invites can use these roles: Admin, Operations manager, Read-only auditor.

• Plans, prices and billing: Every plan in every workspace: price, limits, trial, upgrading, cancelling, VAT and annual billing.
• Alerts and reminders: Every in-app alert and email reminder: who gets it, when it fires and how to change it.
• Getting started: From creating an account to your first saved record and your first due date.
• What Soteriaa does and does not do: One table per workspace: what Soteriaa records and does, and what it does not do.
• All docs