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Answers to questions you might have about Soteriaa
Soteriaa is an AI phone agent and CRM built for tradesmen in the UK and US. It answers your calls 24/7, captures the customer's name, number, and job details, then saves everything to your dashboard automatically. You get a push notification the moment a lead comes in, whether you're on-site, up a ladder, or asleep
Soteriaa costs £29.99 per month (or $39/month in the US) with 100 minutes of call handling included. No setup fees, no long-term contracts, and there's a 14-day free trial. If you go over 100 minutes in a month, additional minutes are charged at £0.25 ($0.30) per minute.
The agent answers immediately, greets the caller using your business name, and asks them about the job: what work they need, where they are, and when they want it done. It takes their name, number, email, and job description, saves it all to your CRM as a lead, and sends you a push notification so you can follow up when you're free.
Yes. The agent is upfront that it's an AI taking details on your behalf. Most customers are fine with it because they get an instant response rather than voicemail. You can also load it with answers to your most common questions about your services, pricing, and area, so it handles more before handing off to you.
That's the whole point. Soteriaa runs 24 hours a day, 7 days a week, so it's picking up while you're mid-job, driving between sites, or finished for the evening. Every call gets logged as a proper lead, not a voicemail you'll get round to eventually. Emergency calls out of hours, which are usually the highest-value jobs, get handled exactly the same way.
A CRM is basically a dashboard for your business. It keeps every customer, quote, and job in one place so you're not relying on WhatsApp messages and scraps of paper. Most tradesmen find it saves a few hours a week just from not having to chase down who said what and when. Soteriaa's CRM updates automatically every time the agent takes a call, so there's no manual entry involved.
Soteriaa is used by plumbers, electricians, builders, HVAC engineers, gas engineers, roofers, landscapers, carpenters, joiners, and painters and decorators across the UK and US. If you take inbound calls and need those leads captured when you can't answer, it's built for you.
