Questions, answered.
The 16 things tradespeople ask us most: pricing, how Martin handles emergencies, GDPR, Klarna. Still stuck? Alex replies within four hours.
General
05 questionsOne price, everything in: £29.99/month in the UK, $39/month in the US. No tiered plans, no per-seat fees. Cancel whenever.
Yes. 14 days, no credit card required. Martin is live on your number within 4 minutes of signup.
Yes. No contracts, no retention team. Your data exports as CSV the moment you cancel. Contacts, quotes, call transcripts, everything.
About 4 minutes. You give us your trade, upload any existing customer CSV, and forward your mobile. Martin is answering calls the same day.
UK (all four nations) and the US (all 50 states). Ireland support launching summer 2026.
AI Receptionist (Martin)
06 questionsMartin picks up on the first ring, introduces himself as your assistant, captures name, number, address, job type and urgency, and writes the lead into your CRM before the call ends.
Martin introduces himself as your assistant, not a human. If a caller asks directly, Martin tells the truth. We never lie. In practice, 94% of callers don't ask.
Martin is trained on emergency triage for your trade. He flags high-urgency leads with a push and SMS alert and can put the caller through to your mobile immediately.
He takes a message, says you'll call back, and flags it in the CRM with the exact question asked. You get a transcript and a suggested draft reply.
Yes. Call recordings are stored in EU data centres for UK customers, US for US. Customers are informed at the start of the call. Full DPA available in your dashboard.
English (GB, US, Irish), Welsh, Spanish, Punjabi and Urdu are live. More languages ship quarterly.
CRM
05 questionsAdd line items, set your COGS, and margin updates in real time. One-tap export as branded PDF, sent by email with Klarna or Stripe checkout embedded.
Zero risk. The customer pays monthly, you get the full quote value next business day. Available on quotes over £200 / $250.
Yes. Two-way sync. Martin only books into real free slots. Reschedules push back automatically; manual edits in Google appear in Soteriaa within 30 seconds.
iOS and Android, both free. Most of Soteriaa is built phone-first. We assume you're on a job, not at a desk.
Yes. CSV, Google Contacts, or direct import from Jobber, ServiceM8, Tradify and HubSpot. Our team does the first import for you in onboarding.
Message Alex directly.
Founder, answers himself. Typically replies in 2 to 4 hours, UK and US business hours.